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  • Daniela Soriano

Uncovering the Secrets of ISO 9001 Certification

A Journey of Commitment and Business Culture


There is much discussion about the benefits of ISO 9001 certification, a standard that establishes the requirements for a Quality Management System.


We firmly believe in the importance of implementing and maintaining ISO 9001, as long as it is preceded by careful work. This involves not only preparing the company's culture, but also creating aligned values, ensuring that certification is a consequence of a journey dedicated to continuous improvement. This includes defining effective indicators and developing procedures that direct and strengthen the system.


It is essential to remember that the behavioral factor plays a significant role. An ISO certification alone is not capable of improving process efficiency, gaining customer loyalty, increasing performance or creating a harmonious and motivating work environment.


Establishing transparent communication channels is essential to ensure that everyone understands their responsibilities, duties and goals. This generates engagement, motivation and creates an environment conducive to the implementation of management tools.


Leadership plays a fundamental role in maintaining and improving a Quality Management System. In addition to showing the way, she walks side by side with the team, as the example is the greatest stimulus.

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